Frequently Asked Questions

Everything you need to know about shopping with 7Collection.

What is the standard shipping timeframe?

We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.

How can I return an item for a refund?

We accept returns within 30 days of delivery. Items must be in their original, unworn condition with all tags attached. Please visit our Returns Portal to start your request.

How do I know which size to choose?

Every product page features a detailed size guide tailored to that specific garment. We recommend measuring yourself and comparing it to our chart for the perfect fit.

What payment methods do you accept?

7Collection accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.

Can I track my order once it has shipped?

Yes! Once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking link to monitor your package in real-time.

Are your materials sustainably sourced?

At 7Collection, we are committed to ethical fashion. We prioritize organic cotton, recycled polyester, and work exclusively with manufacturers who adhere to fair labor standards.